Browsing Posts in Governance

As a Brisbane based business, we here at Codice have been stunned by the level of damage that the Floods have done to our customers, our friends and colleagues (and in some cases, our own houses!)

The strength of the Queensland Community, and the spirit of Mateship has been overwhelming to see and experience, and we’d like to give a heartfelt thanks to all the volunteers, strangers, and rescue personnel who have worked so hard through such difficult conditions to provide assistance to all those in need.

Part of an effective Records Management Strategy is planning for disaster,  and although there is little one can do to mitigate the impact of this existing crisis (paper and water really don’t mix well!) We’d like to extend an offer of help and support to any Queensland Business that has been affected by the deluge.

As a result,  Codice would like to  provide at  no cost, a Records Recovery plan and Disaster Management assessment for businesses affected by the flooding, to aid with their re-building efforts.

If you’d like to take advantage of this offer, contact us at floods@codice.com.au – we’d love to do anything we can to help.

Organisations face increasing pressure to manage their records according to statutory and business requirements. Hence the adoption of records management programs. However, to be effective a records management program requires ongoing education to make sure the organisation adheres to the recordkeeping policy and understands their effects. A rigorous records management program is only as good as the employees who adhere to it.

The increased generation of records and implementation of systems to manage them has resulted in organisations pushing recordkeeping responsibilities to all employees rather than containing them to specific roles or teams. This means all employees need to be aware of records management and their role in contributing records to an effectively managed organisation. Training should be provided on records management concepts and its importance, and address organisational policies and expectations whilst identifying the responsibilities across the organisation.

E-learning can fulfil this need. According to Wikipedia, E-learning is procedural in character and aims to effect the construction of knowledge. It is learning through electronic resources which empower employees to take charge of their own learning. A replacement to face-to-face training, e-learning enables employees to develop skills with minimal interruption to work processes.

The benefits of e-learning include reduced training costs, flexibility of training delivery, easily updated training content, automated and continuously updated training records and quicker and easier access to training for new users and those needing refresher training. Additionally, e-learning can be customised to reflect the organisation which employs it. Specific business processes can be incorporated into the learning content, not only achieving the development of skills and construction of knowledge, but pursing governance of business processes.

Ensuring your staff understand their recordkeeping responsibilities is key to a successful records management program. Organisations must make ongoing training a priority if they are to meet statutory and business requirements.

Some of the Codice team are escaping the Queensland winter to Port Moresby this week. We’re launching our information management services into Papua New Guinea on Tuesday, with an Information Session being held at the Crowne Plaza Hotel.

Codice has a long history with PNG. Our founding director, Chris Scott has lived up here for over 20 years and has a first-hand knowledge of the challenges of managing records and documents in the tropical island environment of PNG. We have had a presence in PNG since 2004, but with the recent growth that’s been happening up here, now seems like a good time to focus on the importance of effectively managing information, and as we all know – it’s always easier to put these policies in place at the start of a project, rather than to attempt to apply them after something goes wrong.

We’re bringing with us some interesting stories, demonstrations of some of the products that we find can help solve pressing IM problems, and would love to catch up with folks to hear their experiences and insights with information governance in PNG – if you’re in town, and you’d like to catch up – we’ll be at the Crowne Plaza on Tuesday (1st June) for a 5 O’clock start – leave us your details, and we’ll be sure to get back to you!

© 2012 Codice